Author

Jacob Haug

Posts written by Jacob Haug.

Jacob HaugMay 14, 2026

How to Build an IT Monitoring Dashboard

IT monitoring dashboards improve visibility across infrastructure, applications, and networks. Learn how to build dashboards that support faster incident response and better operational awareness.

Jacob HaugJanuary 27, 2026

How MSPs Lose Profit, The Margin Leaks Hiding in Plain Sight

Most MSPs do not lose profit overnight, they bleed it through repeatable operational leaks. This guide shows the biggest margin killers, the early warning signs, and a quick self audit to regain profitability.

Jacob HaugJanuary 26, 2026

Data Security for MSPs and Modern IT Teams

A practical guide to data security for MSPs and IT teams, covering fundamentals, client expectations, industry trends, and real world budget benchmarks. Learn how security shapes growth, trust, and long term success.

Jacob HaugDecember 19, 2025

Level 2025: A Year in Incredible Progress

Take a month-by-month tour through Level’s biggest 2025 launches, from foundational API and automation upgrades to new integrations, reporting, and security features that transformed the platform.

Jacob HaugNovember 21, 2024

Farewell to Patch Policies, Hello Automations!

Level is replacing Patch Policies with Automations in December 2024, introducing enhanced flexibility, control, and reliability for patch management, including pre- and post-actions, diverse triggers, and retry handling.

Jacob HaugOctober 2, 2024

Unlock the Power of Automated Endpoint Monitoring: An Exclusive Webinar

In this webinar, you’ll get an expert-led walkthrough on how to implement automated monitoring that tackles your key IT challenges.

Jacob HaugAugust 30, 2024

Farewell to Script Jobs, How MSPs Are Transitioning to RMM Automations

Level is replacing Script Jobs with Automations, bringing features like cross-platform compatibility, conditional execution, and enhanced flexibility for IT management.

Jacob HaugMarch 19, 2024

Next Level Device Management: Introducing Automations

Harness the power of event-driven responses to streamline device management, enhancing operational efficiency without lifting a finger.

Jacob HaugFebruary 14, 2024

Evolving Together: Level's New Pricing Structure for Future Growth

Embracing Growth and Value: Level's strategic pricing update is set to enhance our services and bring even more value to your IT management experience.

Jacob HaugFebruary 12, 2024

Level Achieves SOC 2 Certification

A Milestone in Our Commitment to Security and Trust underscoring our dedication to maintaining the highest standards of data protection and reliability in our RMM services.