Diagnose and fix from anywhere
Most field issues are a service to restart, a patch to apply, or a config to push. Level does all three remotely, so a technician only drives out when hardware actually fails.
IoT & edge
Manage edge and IoT fleets without rolling a truck.
Monitor, access, patch, and recover distributed Linux and ARM devices from one browser, wherever they are.
A truck roll is the most expensive fix there is. Most of them never needed to happen.
Fleet health
Field devices are the hardest to reach. They are remote, mixed, and expensive to touch by hand.
Devices are scattered and remote
Gateways, kiosks, and sensors sit far from anyone who can physically reach them when something breaks.
Mixed fleets behind hard networks
Different hardware and OS versions pile up, and NAT, firewalls, and flaky links make them tough to connect to.
On-site visits are expensive
A truck roll burns hours and dollars for what is often a one-minute fix once someone is finally on the device.
From alert to recovery, without leaving your desk. Walk a single device back to health, remotely.
Monitors flag a device the moment it drops offline, runs low on disk, or fails a service.
Reach the device's terminal, files, and services right in the browser. No VPN, no on-site visit.
Restart a service, push a script, or apply the missing update, then watch health return to normal. Every action is logged against the device.
Fleet monitor
Remote access
Fix & recover
Keep the whole fleet current and online. Health, updates, and device coverage across every site.
Status
Fleet health at a glance
Online status, resource usage, and service checks across every device and site.
Updates
Updates on a schedule
Orchestrate patches and routine checks by device type or site, hands-off.
Devices
Built for Linux and ARM
Raspberry Pi, ARM, and major Linux distributions run the same agent as Windows and macOS.
Groups
Grouped by site and type
Organize the fleet by location, device type, or lifecycle and act on a whole group at once.
“The cheapest field visit is the one you never have to make.”
The questions edge teams ask first. Devices, networks, and what happens when one drops offline.
What devices and operating systems does Level support?
Windows, macOS, and Linux, including Raspberry Pi and other ARM devices, all through a single agent.
How does Level reach devices behind NAT or a firewall?
The agent makes an outbound connection, so remote sessions and commands work without inbound ports or a VPN. Reliable access still depends on the device having connectivity.
What happens when a device is offline?
It shows as offline and any queued work waits. When the device reconnects, you can run the action and confirm it recovered.
Can I patch and update devices remotely?
Yes. Schedule updates by device type or site, run them through automations, and track completion per device.
How does deployment scale across a fleet?
Script the agent install and enroll devices in bulk, then group them by site or type to manage at scale.
Is remote access secure?
Sessions are encrypted, access is role-based, two-factor is supported, and every action is logged.
Stop driving out for one-minute fixes.
Deploy the agent to your fleet and recover devices remotely. First 10 devices free.