Level vs Action1

Action1 stands up cloud patching fast. Level is a full RMM: patching plus monitoring, alerting, automation, and built-in remote across Windows, macOS, and Linux.

First 10 devices free. No contracts.

Teams are moving from Action1 to Level. Here is what changed once patching was only part of the job.

Dana Whitlock

IT Manager, Halbrook Retail Group


“Action1 patched well, but we still bolted on monitoring and a separate remote tool. On Level the patch runs, the alert fires, and the remote session starts from the same console.”

Sofia Marchetti

Systems Lead, Verano Clinics


“We wanted one tool instead of a patcher plus three others. We moved off Action1, rebuilt our schedules as Level automations, and now patching and alerting run together.”

How Level and Action1 compare. A short, honest look at what matters day to day.

Level compared with Action1
Level Action1
Pricing and terms
Pricing model Transparent per-device pricing, no contract (rate on the pricing page) Teams evaluating Action1 often ask how per-endpoint pricing scales past the free tier
Contract Month-to-month, cancel anytime Confirm current contract terms with Action1
Try it First 10 devices free, self-serve signup Free tier for a capped number of endpoints
Capabilities
Patching Updates page with Available, Logs, and History, plus tags, scheduled triggers, and automation actions Cloud patch management that is fast to stand up, a real strength
Monitoring and alerting Checks and monitors raise alerts that can trigger a workflow Teams evaluating Action1 often ask about monitoring depth beyond patch status
Automation and scripting Multi-step workflows; PowerShell, Bash, Python; run live across tagged devices Scripted actions oriented around patch and deployment tasks
Built-in remote control In-browser sessions and background commands Confirm current remote session capabilities with Action1
Cross-platform Windows, macOS, and Linux for core RMM workflows; coverage can vary by OS Teams evaluating Action1 often ask about macOS maturity and third-party patch catalog coverage
Support
Support Engineer-led, direct Tiered by plan

Last reviewed July 2026

Three places Level pulls ahead. This is where a full RMM does more than patch.

Visual

Patching that lives inside automation

Patch from the Updates page, or let a scheduled trigger or alert run the update across tagged devices, every run logged.

Visual

Monitoring and alerting in the same console

Checks watch each device, raise an alert when something changes, and can start a workflow before a ticket opens.

Visual

Remote control without a second tool

Start an in-browser session from the device list, and run background commands without interrupting anyone.

Switching is a phased move, not a big bang. Run Level beside Action1 until you are ready.

Enroll 10 to 20 devices with a scripted agent install. The first 10 are free.

Apply a patch from the Updates page, set a monitor and alert, run a script, and start a remote session.

Move sites or clients over in phases, and keep Action1 running until you switch.

A lean team, a large fleet. This is what small-team leverage looks like on Level.

400+ endpoints run by a 3-technician team Bascom Logistics
600 devices migrated in a single weekend Grissom Tech
98% of available patches applied on schedule across a managed fleet

“Level gives us the power for only a few technicians to manage hundreds of endpoints from anywhere in the world with real-time insight.”

Justin Hayes

CEO · Bascom Logistics

Pricing you can read online. No quote, no contract, no surprise at renewal.

Start free, no commitment

Run your first 10 devices at no cost, with no time limit.

  • Month-to-month billing
  • Cancel anytime, no contracts

Transparent per-device pricing

No quote and no hidden fees, and the rate is public.

  • Billed on your peak device count
  • No setup fees

Onboarding and discounts

The team helps you get set up at no extra cost.

  • Free onboarding included
  • Non-profit and government discount

Questions teams ask before switching. Here is how patching, migration, and day-one setup work.

Do I need a patching tool, or a full RMM?

If patching is the whole job, a patch-only tool can be enough. If you also run monitoring, alerting, automation, and remote sessions, Level does patching plus all of that in one console instead of a patcher and separate tools.

Can I run Level alongside Action1 while I evaluate?

Yes. Install Level on a subset of devices and keep Action1 running until you are ready to switch.

How does patching work in Level?

Patching lives on the Updates page with Available, Logs, and History. You can patch there directly, or use tags, scheduled triggers, and automation actions to run updates across devices on a schedule.

What happens to my Action1 schedules when I move?

You rebuild them as Level automations and schedules, and run your PowerShell, Bash, and Python across tagged devices.

How does Level's pricing compare?

Level uses transparent per-device pricing with no contract, and the first 10 devices are free. See the pricing page for the rate, then compare it against Action1 for your endpoint count.

What operating systems and remote workflows are supported?

Windows, macOS, and Linux for core RMM workflows, with coverage that can vary by OS, plus in-browser remote sessions and background commands.

How is Level different from Microsoft Intune for patching?

Microsoft Intune is centered on Windows device management. Level patches from the Updates page and adds monitoring, alerting, automation, and built-in remote across Windows, macOS, and Linux in one console.

See Level against your own fleet.

First 10 devices free. No contract, and patching is only where it starts.