Level vs Syncro

Syncro bundles PSA, billing, and ticketing into one tool. Level is standalone RMM depth: cross-platform coverage, full scripting, and a roadmap that stays focused on the endpoint. Keep the PSA you already run.

First 10 devices free. No contracts.

Teams are moving from Syncro to Level. They kept their PSA and gained RMM depth.

Devon Marsh

Owner, Ridgeway IT Partners


“We liked Syncro as a business system, but we wanted more from the RMM half. Moving the endpoint work to Level let us keep our billing and ticketing where they were, and we finally got the scripting depth we kept hitting a wall on.”

Alicia Fenwick

Service Delivery Lead, Halcyon Managed IT


“Half our fleet is macOS and Linux, and that was the deciding factor. We ran Level beside Syncro for two weeks, validated remote sessions and patching on a subset, then moved every client over by group.”

How Level and Syncro compare. A short, honest look at what matters day to day.

Level compared with Syncro
Level Syncro
Pricing and terms
Pricing model Transparent per-device pricing, no contract (rate on the pricing page) Per-technician pricing that bundles PSA and billing
Contract Month-to-month, cancel anytime Teams evaluating Syncro often ask about term and renewal
Try it First 10 devices free, self-serve signup Trial available; confirm the current terms with Syncro
Capabilities
Product focus Standalone RMM, with a roadmap focused on the endpoint All-in-one: RMM plus PSA, billing, ticketing, and M365 management
Automation and scripting Multi-step workflows; PowerShell, Bash, Python; run live across tagged devices Teams often ask which scripting languages Syncro runs today
Cross-platform Windows, macOS, and Linux for core RMM workflows Confirm current macOS and Linux coverage with Syncro
Patching Updates page (Available, Logs, History), with tags and scheduled triggers Teams evaluating Syncro often ask how native patching is handled
Support
Support Engineer-led, direct Confirm current support channels and hours with Syncro

Last reviewed July 2026

Three places Level pulls ahead. Try each one during a trial and judge it yourself.

Visual

Scripting depth without a ceiling

Write and run PowerShell, Bash, and Python across tagged devices, on a schedule or live, with every run logged.

Visual

Coverage across every OS you run

Manage Windows, macOS, and Linux from one console, so a mixed fleet does not mean a second tool.

Visual

A roadmap that stays on the endpoint

Level builds RMM depth, not a billing suite, so the work goes into the console your technicians live in.

Switching is a phased move, not a big bang. Run Level beside Syncro until you are ready.

Enroll 10 to 20 devices with a scripted agent install. The first 10 are free.

Check visibility, start a remote session, apply a patch, run a script, and set one alert.

Move clients or sites over in phases, and keep your PSA and Syncro running until you switch.

A lean team, a large fleet. This is what small-team leverage looks like on Level.

400+ endpoints run by a 3-technician team Bascom Logistics
600 devices migrated in a single weekend Grissom Tech
150 client endpoints managed per technician typical for MSPs on Level

“Level gives us the power for only a few technicians to manage hundreds of endpoints from anywhere in the world with real-time insight.”

Justin Hayes

CEO · Bascom Logistics

Pricing you can read online. No quote, no contract, no surprise at renewal.

Start free, no commitment

Run your first 10 devices at no cost, with no time limit.

  • Month-to-month billing
  • Cancel anytime, no contracts

Transparent per-device pricing

No quote and no hidden fees, and the rate is public.

  • Billed on your peak device count
  • No setup fees

Onboarding and discounts

The team helps you get set up at no extra cost.

  • Free onboarding included
  • Non-profit and government discount

Questions teams ask before switching. Here is how migration, pricing, and day-one setup work.

Can I keep my PSA and billing if I move to Level?

Yes. Level is standalone RMM, so you keep the PSA, billing, and ticketing you already run and point the endpoint work at Level.

Can I run Level alongside Syncro while I evaluate?

Yes. Install Level on a subset of devices and keep Syncro running until you are ready to switch.

How fast can I test Level with my own devices?

Enroll a handful with a scripted agent install and validate visibility, remote access, patching, and a script the same day. The first 10 devices are free.

What operating systems and remote workflows are supported?

Windows, macOS, and Linux for core RMM workflows, with in-browser remote sessions and background commands. Feature coverage can vary by OS.

What about Microsoft 365 management?

Syncro bundles Microsoft 365 management into its suite. Level stays focused on the endpoint, so many teams pair Level with the Microsoft 365 tooling they already use.

How does Level's pricing compare?

Level uses transparent per-device pricing with no contract, and the first 10 devices are free. See the pricing page for the rate, then compare it against Syncro for your device and technician count.

See Level against your own fleet.

First 10 devices free. No contract, and no sales call to get a price.