Built to the standard your environment is held to
Level is SOC 2 Type II certified, and the access controls, audit logging, and encryption that keep regulated environments accountable are standard, not paid add-ons.
Healthcare IT
Endpoint management built for environments where security isn't optional.
SOC 2 Type II certified, encrypted end to end, and audited down to every action.
The compliance requirements are real. The tool should match them.
Security posture
Healthcare IT runs on higher stakes. A missed patch is a vulnerability. An unsecured session is an audit finding.
Downtime interrupts care
When a clinical endpoint goes down, patient care waits with it, so it is never just an IT ticket.
A missed patch is exposure
Unpatched endpoints are real risk, yet reboots and disruption are not an option in the middle of a shift.
Every action has to be accountable
PHI lives on devices across clinics, nurse stations, and admin desks, so access and audit cannot be afterthoughts.
Everything a regulated environment needs from day one. Security and compliance are built in, not bolted on after an audit.
Every remote session is end-to-end encrypted and peer-to-peer, routing directly between technician and endpoint rather than through Level. Role-based permissions scope access, two-factor is mandatory, and every action is logged.
Patch on a schedule through automations to keep the fleet current without surprise reboots, with update status on any device and full install history for any group.
Monitor services, processes, and device health continuously, alert within seconds, and pair alerts with automated remediation so issues close themselves.
Encrypted access
Patch compliance
Real-time alerts
“Security and compliance aren't features you bolt on to healthcare IT. They're the floor you build on.”
The questions a security review asks. Certifications, encryption, audit logs, and patch control.
Is Level SOC 2 compliant?
Yes. Level is SOC 2 Type II certified, with role-based access controls, audit logging, and encrypted remote sessions.
How does encryption work?
Remote sessions are encrypted and route directly between the technician and the endpoint rather than through Level. Our security team can walk through the exact in-transit and at-rest architecture during a review.
What gets logged for audits?
Sessions, script runs, automation runs, and patch events are recorded with the user, device, timestamp, and action, so you can show what happened and who did it.
Does Level make us HIPAA compliant?
Level helps you standardize, document, and enforce the endpoint controls that support HIPAA-aligned operations. Compliance belongs to the organization, not to any single tool.
Can we control patch timing around care?
Yes. Schedule patches in approved windows, scope them by device group, and track completion from the Updates page so updates never collide with care.
What devices and operating systems are supported?
Windows, macOS, and Linux through a single agent, across clinical and administrative endpoints alike.
See the security architecture in detail.
Book a demo and we'll walk through the encryption, access controls, and audit trail on a live environment.