Visual
The live toolbox is in the session
Open task manager, control services, and read event logs on the device you are working, without a second screen.
Level vs SuperOps
Level is a focused RMM toolbox you can run today. Task manager, service control, event logs, and remote actions, with state kept intact while you work a device live.
First 10 devices free. No contracts.
Teams are moving from SuperOps to Level. The daily technician tools are what made them stay.
Danielle Okafor
Operations Lead, Meridian IT Partners
“SuperOps looked great in the demo, but our technicians live in task manager, services, and event logs all day. On Level those tools are right there in the session, so we stopped bouncing between screens to fix a stuck service.”
Trevor Lindqvist
MSP Owner, Fjord Systems
“We switched because Level felt production-ready for the work we actually do on endpoints. Running a device live without losing the user's open state was the moment the team stopped asking to go back.”
How Level and SuperOps compare. A short, honest look at the daily RMM work.
| Level | SuperOps | |
|---|---|---|
| Pricing and terms | ||
| Pricing model | Transparent per-device pricing, no contract (rate on the pricing page) | Teams evaluating SuperOps often ask how per-device and bundle pricing scale |
| Contract | Month-to-month, cancel anytime | Confirm current contract terms with SuperOps directly |
| Try it | First 10 devices free, self-serve signup | Trial and signup terms are worth confirming with SuperOps |
| Capabilities | ||
| Live device toolbox | Task manager, service control, and event logs inside the session | Comparable tools are available from the asset page, but not consolidated inside the live remote session |
| Remote actions | Run background commands and remote actions without kicking the user off | Teams evaluating SuperOps often ask about its remote-action coverage |
| State preservation | Work a device live while the user keeps their open apps and session | Worth checking how sessions handle the signed-in user with SuperOps |
| Product maturity | Production-ready RMM tools shipped and in daily use | SuperOps is a fast-moving all-in-one; confirm which modules are production-ready for your workflow |
| Support | ||
| Support | Engineer-led, direct | Confirm current support tiers and response times with SuperOps |
Last reviewed July 2026
Three places Level pulls ahead. These are the tools a technician reaches for every day.
Visual
Remote actions keep the user working
Run background commands and fixes while the person stays signed in, so a restart is the exception, not the routine.
Visual
Production-ready, not a roadmap promise
The RMM tools you need are shipped and running today, so your technicians build habits that hold.
Switching is a phased move, not a big bang. Run Level beside SuperOps until you are ready.
Enroll 10 to 20 devices with a scripted agent install. The first 10 are free.
Open a session, check task manager and services, read an event log, and run a remote action end to end.
Move clients or sites over in phases, and keep SuperOps running until you switch.
Install on a subset.
Validate the workflows that matter.
Expand by group.
A lean team, a large fleet. This is what small-team leverage looks like on Level.
400+ endpoints run by a 3-technician team Bascom Logistics
600 devices migrated in a single weekend Grissom Tech
70% fewer session restarts after moving to live tools across a typical technician week
“Level gives us the power for only a few technicians to manage hundreds of endpoints from anywhere in the world with real-time insight.”
Justin Hayes
CEO · Bascom Logistics
Pricing you can read online. No quote, no contract, no surprise at renewal.
Start free, no commitment
Run your first 10 devices at no cost, with no time limit.
- Month-to-month billing
- Cancel anytime, no contracts
Transparent per-device pricing
No quote and no hidden fees, and the rate is public.
- Billed on your peak device count
- No setup fees
Onboarding and discounts
The team helps you get set up at no extra cost.
- Free onboarding included
- Non-profit and government discount
Questions teams ask before switching. Here is how the tools, migration, and pricing work.
Can I run Level alongside SuperOps while I evaluate?
Yes. Install Level on a subset of devices and keep SuperOps running until you are ready to switch.
What can I actually do inside a live session?
Open task manager, control services, read event logs, and run background commands and remote actions, without forcing the user to sign out.
Does working a device live interrupt the person using it?
No. Level keeps the signed-in user's state intact while you work, so their open apps and session stay put.
How does Level compare to a newer all-in-one like SuperOps?
SuperOps is a modern all-in-one that moves fast. Level is a focused RMM toolbox where the daily technician tools are production-ready and shipped today, so evaluate both against the specific work your team does on endpoints.
What operating systems and remote workflows are supported?
Windows, macOS, and Linux for core RMM workflows; feature coverage can vary by OS. Remote actions, background commands, and the live device toolbox run inside the session.
Does Level work with Microsoft Intune?
Level runs as your RMM agent for daily device work, and teams commonly keep Microsoft Intune for their MDM and policy baseline while Level handles remote actions, scripting, and the live toolbox.
How does Level's pricing compare?
Level uses transparent per-device pricing with no contract, and the first 10 devices are free. See the pricing page for the rate, then compare it against your SuperOps quote for your device count.
See Level against your own fleet.
First 10 devices free. No contract, and no sales call to get a price.